Privacy Policy — Staff Sergeant Concrete

PRIVACY POLICY

Staff Sergeant Concrete LLC — Effective May 19, 2026

Who We Are

Staff Sergeant Concrete LLC ("we," "us," or "our") is a residential and commercial concrete contractor based in Draper, Utah. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or communicate with us.

Business Contact Information:
Staff Sergeant Concrete LLC
1972 E Brookings Dr, Draper, UT 84020
Phone: (801) 856-6677
Email: [email protected]

Information We Collect

We collect information you voluntarily provide when you request an estimate, contact us, or interact with our website. This may include:

  • Your name
  • Phone number
  • Email address
  • Property address or project location
  • Details about your concrete project
  • How you heard about us

We may also automatically collect non-personal information such as your browser type, device type, IP address, pages visited, and referring URL through standard web analytics tools.

How We Use Your Information

We use the information you provide to:

  • Respond to your estimate request or inquiry
  • Schedule and coordinate your concrete project
  • Send you text messages (SMS/MMS) related to your estimate, job status, appointment reminders, and follow-up communications
  • Send you occasional marketing messages about our services (only with your consent)
  • Request reviews or feedback after your project is completed
  • Improve our website and services

SMS/Text Messaging Policy

By submitting your phone number through our estimate request form and checking the SMS consent box, you agree to receive text messages from Staff Sergeant Concrete LLC. These messages may include:

  • Estimate follow-ups and appointment confirmations
  • Job scheduling updates and reminders
  • Promotional offers and seasonal service information
  • Review and feedback requests after project completion

Message frequency varies. You may receive up to 10 messages per month depending on your project status and communication preferences.

Message and data rates may apply. Your carrier's standard messaging rates apply to all text messages sent and received.

Consent is not a condition of purchase. You are not required to consent to SMS messaging in order to receive an estimate or hire Staff Sergeant Concrete for any service.

To opt out: Reply STOP to any text message at any time. You will receive a single confirmation message and no further texts will be sent.

For help: Reply HELP to any text message, or contact us at (801) 856-6677 or [email protected].

We will never sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is used exclusively by Staff Sergeant Concrete LLC to communicate with you about your project and our services.

How We Protect Your Information

We use commercially reasonable safeguards to protect your personal information. Our customer data is stored in a secure CRM platform with access limited to authorized personnel only. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services to operate our business. These services may have access to your information solely for the purpose of performing their functions on our behalf:

  • CRM and Communication Platform: We use a customer relationship management system to store your contact information, send text messages, emails, and manage our project pipeline.
  • Website Analytics: We may use standard analytics tools to understand how visitors interact with our website.
  • Payment Processing: If you pay online, your payment is processed by a third-party payment processor. We do not store your credit card or bank account information.

We do not sell your personal information to third parties. We do not share your personal information with third parties for their own marketing purposes.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected] or call (801) 856-6677.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Staff Sergeant Concrete LLC
1972 E Brookings Dr, Draper, UT 84020
Phone: (801) 856-6677
Email: [email protected]